What we buildCustomer support
The AI agent answers from your documents, usually in under a minute, on a Sunday evening too. What it may not handle, it hands to a person. All on your own server.
15 minutes, free
What changes
TodayAfter
Email, WhatsApp and Messenger each on their own
One inbox with the customer's whole history
The same questions, every day
The AI answers from your manuals
Messages waiting until Monday
Answers at the weekend too
Knowledge in one person's head
Written down and there for everyone
This is what customer support looks like
Running at RUN-CHICKEN for 244 days
The door didn't close
The door didn't close tonight. What should I do?
First check that the light sensor isn't covered and the batteries are full. If the door still doesn't move, send us a short video.
Kind regards, The support team
From your manual, chapter 4What you get
- 1
Your own server
It runs on your account, so there is no subscription that grows with the team: five people or fifteen, the price is the same. If you prefer, we run it for you.
- 2
One inbox for every channel
Email, WhatsApp, Messenger and website chat. With the phone agent, the phone too. Whoever replies sees the customer's whole history.
- 3
Knowledge from your documents
Manuals, price lists and procedures. Luka answered RUN-CHICKEN's customers himself, so we know which questions repeat. Whatever isn't written down yet, we write together.
- 4
AI that knows when it doesn't know
You decide what it may handle on its own. At the start, prices, discounts, refunds and delivery dates go to a person. As its answers prove themselves, you hand it more.
- 5
Maintenance and a report
Every month you see what was answered, what was handed over and what went wrong.
How it works
- 1
A call, 15 minutes
Tell us where your customers are waiting.
- 2
Access and documents
We connect the channels and gather the knowledge. What's missing, we write together.
- 3
You see it first
For the first days you see answers before they go out.
- 4
Live
Roughly two to three weeks after we start. Then a report every month.
Where it runs
It runs every day at RUN-CHICKEN
168 of 169 AI replies in under a minute, 45 of them at the weekend, 4 channels in one inbox. Measured over 30 days, 4 October to 3 November 2026, from their system, not from our estimates.
Read the whole storyHow much it costs
The whole system
Server, inbox, channels, knowledge and AI agent. Live in two to three weeks.
from €2,900+ from €190 a monthAI agent for email
One mailbox, answers from your documents, handover to a person.
from €1,900+ €190 a monthAI chat for your site
On the site you already have.
from €890+ €90 a month
In 15 minutes you learn whether it is worth it for you, and roughly what it would cost.
No VAT is charged (Art. 94 ZDDV-1), so nothing gets added on top. Payment by bank transfer. All prices
Questions
Why not just use Claude or ChatGPT in email?
An assistant like that writes for one person in one mailbox. The system works for the whole team: every channel in one place, the customer's history, handover to a person, and an answer even when nobody is at a computer.
Is this a chatbot?
Partly, but not only. Website chat is one of the channels. The AI agent answers email, WhatsApp, Messenger and chat in one inbox, from your documents. What it may not handle, it hands to a person, and each month it shows you what it did. If you only want the chat, we add it to the site you already have, from €890.
How much does an AI chatbot or the whole support system cost?
AI chat on the site you already have: from €890 plus €90 a month. An AI agent for email: from €1,900 plus €190 a month. The whole system with every channel: from €2,900 plus from €190 a month. No per-seat fees; you get a rough price for your case in a 15-minute call.
How fast does it reply?
Usually in under a minute, one to two minutes at most. At RUN-CHICKEN, 168 of 169 AI replies went out in under a minute over 30 days, 45 of them at the weekend.
What if the AI gets it wrong?
For the first days you see every answer before it goes out. Prices, discounts, refunds and dates go to a person at first, and you decide when the AI may take them over.
Where is the data?
We pick a server in the EU. To write a reply, the AI provider named in the data processing agreement processes the text of the message.
Is it self-hosted?
Yes. The system runs on your own server: an open-source inbox (Chatwoot, for example), the AI agent and automations. The account is yours; we set it up and, if you like, run it.
Tell us where your customers are waiting.
15 minutes, free. Or write to