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Terms of Service

Last Updated: March 11, 2026

Welcome to Lixum Agency. By accessing our website or using our automation services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Engagement and Services

Lixum Agency provides high-level business automation consulting, custom AI agent deployment, and workflow engineering. Our primary goal is to optimize your operations through cutting-edge technology.

2. AI Advisory and "As-Is" Nature

Our AI tools (including ROI calculators, process analyzers, and chatbot agents) provide estimates and suggestions based on the data provided.

  • No Guarantee: Automation outcomes and ROI projections are estimations. Actual results may vary based on market conditions and internal implementation.
  • Non-Legal Advice: Any operational or strategic advice provided by our AI or consultants does not constitute legal, financial, or tax advice.
  • Model Behavior: You acknowledge that AI models may occasionally produce unexpected outputs or "hallucinations." Lixum is not responsible for decisions made based on these outputs.

3. Intellectual Property

Our Tools: All proprietary AI frameworks, website code, and branding remain the exclusive property of Lixum Agency.
Your Solutions: Upon full payment, you are granted a perpetual, non-exclusive license to use the custom automation workflows we deploy specifically for your business.

4. User Responsibilities

To ensure a successful partnership, you agree to:

  • Provide accurate data for the AI audit and optimization phases.
  • Not attempt to reverse-engineer, jailbreak, or maliciously exploit our AI infrastructure.
  • Maintain the confidentiality of any project blueprints or proprietary methodologies shared during the engagement.

5. Limitation of Liability

To the maximum extent permitted by law, Lixum Agency shall not be liable for any indirect, incidental, or consequential damages resulting from system downtime, AI output inaccuracies, or third-party API failures (e.g., OpenAI, Anthropic, or Google Cloud outages).

6. Data Security and Confidentiality

We treat your business logic as highly confidential. While we use industry-standard security (see our Privacy Policy), you are responsible for securing the internal credentials and access keys provided for your automation systems.

7. Termination of Service

We reserve the right to suspend access to our proprietary tools or terminate service agreements if these terms are violated, particularly regarding the misuse of our AI infrastructure.

8. Governing Law

These terms are governed by the laws of Slovenia. Any disputes arising from these terms shall be resolved exclusively in the courts of Ljubljana.

9. Contact Information

For questions regarding these terms, please contact us at:

Lixum Agency
Email: info@lixum.cloud