Stop Losing Hours to Tasks AI Can Handle in Seconds.

We build systems that answer your customers, move orders between programs and put the reports together, around the clock, on tools you own.

Let’s Automate

Book a Call Takes 15 mins • No commitment

Instant Assessment Takes 3 mins

While you’re busy with something else

Three jobs our systems do on their own. Pick one to see it.

Lixum OS · salesExample

09:12WebsiteEnquiry: restaurant, bookings by phone
09:12✓ New client in the CRM
09:40Proposal sent for signature, €3,000
14:05✓ Client signed, copy sent to both sides
14:06✓ Invoice issued and recorded in the ledger

From enquiry to signature without retyping anything

Four kinds of work we take off your hands.

Each system takes one job that keeps coming back. It runs on the tools you already use, and anything that needs a person still reaches a person.

Workflows that run themselves

We take the manual step that costs you the most time and replace it with a workflow that runs on its own, with the exceptions routed to a person instead of buried.

AI for the problem only you have

We build AI for the problem only your business has, from reading documents to answering customers, on the tools you already use.

Agents that answer around the clock

Agents that triage incoming requests, answer what they can from your own material, and hand the rest to you with the context already gathered.

Content from your own material

Drafting and repurposing content from your own material and tone, so the work starts from an edit rather than a blank page.

From first call to a running system

Three steps. You see the plan and the price before anything gets built.

The first call

We go through how the work runs today and find the step where automation pays back fastest. If nothing is worth automating yet, we tell you. Book a call now

The plan and the price

A written plan: what we build, how it fits the way you already work, and what it costs. No jargon.

Live in your workflow

We build, test and switch the system on. It runs around the clock inside the tools your team already uses, and nothing stops while we do it.

Not sure where to start?

Book a free discovery call and we'll map out your automation roadmap together.

Book a Discovery Call Takes 15 mins • No commitment

Case study

What changed at RUN-CHICKEN

The story in four short chapters, with the real figures.

Live since March 2026
Website chat in testing
Custom ERP in progress

Where the figures come from: €360 was the old per-seat subscription, about €20 is what the new system costs to run, and the reply times and the 95% share are our estimates.

Case study

RUN-TIGER d.o.o.·Automatic coop doorsrun-chicken.com

They cancelled the helpdesk. The support got better.

a month, was €360: ~€20
of first emails answered without a human: ~95%
to first reply, was 9⁠–⁠12 hours: 1–2 min

a month on support tooling

€360

the only time anyone answered

Office hours

to first reply

9⁠–⁠12 h

Chapters

Chapter 01: The problem

A support bill that didn't buy coverage

RUN-CHICKEN ships automatic coop doors across Europe and North America. A door that fails to close at dusk puts live animals at risk, and the company promises help around the clock: support is part of the product.

That support ran on Zoho CRM at about €360 a month. It bought a ticketing system, but not coverage: the bill grew with every seat, and none of the seats answered at night.

Before

€360

per month (€4,320 a year), priced per seat, business hours only

Overnight and weekend email waited until morning

Cost grew with every seat added, not with resolutions

The knowledge base sat apart from the inbox

Chapter 02: The rebuild

Move it in-house, change nothing for the customer

We put Chatwoot, an open-source CRM, on a private server and connected their existing Gmail support address through Google Cloud. Customers noticed nothing: same address, same replies, no migration to announce.

n8n on the same machine runs the automation without a second subscription. The help-centre articles went into Pinecone, so the agent answers from RUN-CHICKEN's own documentation rather than a general model's guesses; and with Grok each answer is cheap enough that answering everything beats triaging it.

The path a message takes

Customer email arrives in Gmail

Chatwoot, self-hosted

n8n workflow, same server

Pinecone, holding their own documentation

Grok drafts, or hands to a human

One queue for Email, Instagram, WhatsApp

Chapter 03: What else it can do

Nothing about it is finished

The support system is not a product with a plan and a feature list. It is custom work: we built the routing, the rules and the agent ourselves, on a server RUN-CHICKEN owns. n8n is just the toolkit, reaching over 2,000 services and anything with an API.

So extending it is work rather than a purchase: a connection that would be a sales conversation somewhere else is an afternoon here. And support is only the first stage: on the same foundations, a much larger custom system for RUN-CHICKEN is already taking shape.

Gmail, their existing support address
Instagram and WhatsApp, in the same queue
Their own help-centre documentation
Grok, drafting and answering
Drafting help for the humans, in the same inbox

The agent answers first contact only. Anything outside the documentation goes to a named person instead, quietly.

Chapter 04: Result

€360 a month, replaced by about €20

The new system runs at about €20 a month, and nine tenths of that is the server, which already carries other work. Answering around the clock costs closer to two euros a month than twenty.

The team did not shrink; its time moved. Hours that went on the same questions now go to the cases that need a person, and to work that moves the business forward.

What the subscription could never do

Reach into the order system, and any other system behind it

Answer from their own documentation, revised whenever it changes

Take a new rule the same day it is needed, not next release

Add a channel or a workflow without another licence

Still in progress

Live since March 2026 and still growing, with website chat now in testing. The results widened the engagement too: we are now building RUN-CHICKEN a custom ERP system.

Read the case study

Chapter 01: The problem

A support bill that didn't buy coverage

That support ran on Zoho CRM at about €360 a month. It bought a ticketing system, but not coverage: the bill grew with every seat, and none of the seats answered at night.

Before

€360

per month (€4,320 a year), priced per seat, business hours only

Overnight and weekend email waited until morning

Cost grew with every seat added, not with resolutions

The knowledge base sat apart from the inbox

Read the full case study

Tools we built ourselves

Real software we wrote, so you can see how we work before you hire us.

Live Demo

Lixum OS

The back office we run the agency on: leads, proposals, invoicing, client portals and AI agents that run on a schedule. Click through the whole system with sample data.

Explore the demo

Live Demo

NewsletterFlow

A tool for writing newsletters with AI: set a theme, add and reorder sections, and watch the issue take shape in a live preview.

Try NewsletterFlow

Custom AI Solution

A tool built for your own business problem, from automating an internal process to a new feature in your product.

Explore

Tell us where the time goes

Fifteen minutes is enough to see what a system could take off your hands and what it would cost. If it won’t pay off, you’ll hear that too.

Book a Discovery Call Takes 15 mins • No commitment

Frequently Asked Questions

Have questions? We've got answers. If you don't see your question here, feel free to reach out.

What kind of businesses do you work with?

We work with small teams and sole proprietors in Slovenia and across the EU, whatever the sector. If you have repetitive processes or complex workflows, we can likely help you automate them.

How long does it take to implement an automation solution?

The timeline depends on the complexity of the project. A simple workflow automation might take a few days to a week, while a more complex AI integration could take several weeks. We provide a detailed project plan and timeline after our initial discovery call.

Is it expensive to get started with automation?

Our solutions are designed to provide a strong return on investment. We offer flexible engagement models, from project-based pricing to monthly retainers. The goal is to implement automations that save you more money and time than they cost.

What makes Lixum different from other automation agencies?

We focus on building intelligent, bespoke systems rather than just connecting apps. Our expertise in AI allows us to tackle complex challenges that go beyond simple task automation. We are your partners in building a more efficient and intelligent business.

Can you integrate with our existing software?

Yes. We connect to the tools you already use, from CRMs and ERPs to marketing tools and your own APIs, so data moves between them without anyone retyping it.

Still have questions? Email us directly at info@lixum.agency

Stop Losing Hours to Tasks AI Can Handle in Seconds.

While you’re busy with something else

Four kinds of work we take off your hands.

Workflows that run themselves

AI for the problem only you have

Agents that answer around the clock

Content from your own material

From first call to a running system

The first call

The plan and the price

Live in your workflow

Not sure where to start?

What changed at RUN-CHICKEN

They cancelled the helpdesk. The support got better.

A support bill that didn't buy coverage

Tools we built ourselves

Lixum OS

NewsletterFlow

Custom AI Solution

Tell us where the time goes

Frequently Asked Questions

What we learn building AI, in a short email a month.

What we learn building AI,
in a short email a month.